DELIVERY
Our aim at ukratchetstraps.com s is to keep delivery costs as low as possible and our carriage charges are one of the lowest in the load restraint secot. Unlike many other suppliers, we do not make any profit on our delivery charges.
To keep our prices as low as possible we use a range of couriers to ship our parts. The majority of parts under one metre in length are shipped with DPD who provide a timed delivery slot on the morning of delivery so you know when you will be receiving your parts that day. For other shipments of larger parts we use DX Freight.
UK DELIVERY CHARGES
All shipping charges are calculated based on size and weight. The below is an approximate guide to our shipping prices. Some parts are shipped direct from the manufacturers and therefore their carriage charges apply. Definitive prices are shown on both the cart page and checkout stage on our website, prior to payment.
Next day delivery services can not be guaranteed due to events beyond our control (traffic delays, accidents, weather, road clousres, etc). However, over 98% of consignments are delivered next day.
We offer free standard delivery (3 to 4 working days) on all orders over £200 (ex VAT). Premium next day deliveries are available at the charges outlined below.
1st Class Royal Mail (small, low value items only)
| 1 to 2 days | £3.50 up to 1kg |
DPD Courier Packs & Parcels (items under 1 metre in length)
| 3 to 4 Working Days | £6.95 up to 30kgs (£4.50 per additional 30kgs) |
| Next Working Day by 5pm | £8.95 up to 30kgs (£4.50 per additional 30kgs) |
| Next Working Day by 12 noon | £13.95 up to 30kgs (£12.95 per additional 30kgs) |
| Next Working Day by 10.30am | £18.95 up to 30kgs (£18.95 per additional 30kgs) |
| Saturday by 12 noon | £14.95 up to 30kgs (£14.95 per additional 30kgs) |
| Saturday by 10.30am |
£24.95 up to 30kgs (£24.95 per additional 30kgs) |
Parcels DX Freight (items over 1 metre in length)
| 3 to 4 Working Days | £13.95 up to 20kgs (£0.40 per KG thereafter) |
| Next Working Day by 5pm | £14.95 up to 20kgs (£0.40 per KG thereafter) |
| Next Working Day by 12 noon | £23.95 up to 20kgs (£0.40 per KG thereafter) |
| Next Working Day by 10:30am | £53.95 up to 20kgs (£0.40 per KG thereafter) |
| Saturday by 12 noon |
£48.95 up to 20kgs (£0.45 per KG thereafter) |
Parcels DX Freight (items over 3 metre in length)
| 3 to 4 Working Days | £29.50 up to 20kgs (£0.45 per KG thereafter) |
| Next Working Day by 5pm | £32.50 up to 20kgs (£0.45 per KG thereafter) |
Additional charges apply for deliveries to Isle of Man, Isle of Wight, Scottish Highlands & Islands and Channel Islands.
The above is an approximate guide to our shipping prices. Some parts are shipped direct from the manufacturers and therefore their carriage charges apply. Definitive prices are shown at the checkout stage on our website, prior to payment.
Next Working Day options are available on orders placed Monday to Thursday up to 3.30pm GMT on the day the order is placed.
You can select your delivery option during the checkout process.
Please note that most courier deliveries (business addresses) will be made between approx 8.30am and 5.30pm and will require a signature upon delivery.
Customers should make every effort to be available to receive the delivery as no items will be left without a signature. In the event of a customer not being in when delivery is attempted, a card will be left detailing how to arrange a re-delivery at a later date or to be collected from the nearest parcel company depot.
It is advisable to inspect the goods prior to signing for delivery. If you can see any damage whatsoever to the packaging sign for the goods as damaged. If this is not possible please ensure you sign for the goods unexamined to allow us to take any claims up with our delivery partners.
INTERNATIONAL DELIVERY
We can ship the vast majoirty of parts worldwide, with the exception of parts over 2 metre in length. Please contact us for international shipping quotations.
All orders shipped to outside the UK will be delivered on DAP (delivered at place) incoterms. Therefore they may be subject to taxes, fees, customs duty, levies or other charges as a result of local legislation or customs formalities. The recipient of your order is responsible for all customs formalities for the import of the Products, and will be required to pay any additional charges for international delivery, including import duty, formal customs entry, taxes, levies and other charges that may be levied outside the UK.
The recipient of the Products, not the person placing the order, will typically receive a separate request for payment of these charges when the goods arrive in the country of destination. If you’re ordering Products to be delivered to someone else, please ensure they’re aware that they’ll be responsible for these additional charges.
Unfortunately we have no control over these charges and cannot predict what they may be, so we are unable to offer any assistance on these processes. We advise that you check any customs formalities and the import charges applicable in any Country before ordering Products to be delivered there. We will use commercially reasonable efforts to provide you with information which we hold which relates to the Product or order which you may need in order to arrange customs clearance.
INSURANCE
Standard terms of insurance are £12.00 per kg, but special insurance is available subject to conditions of carriage with prices available on request.
TERMS FOR DELIVERY
Dates stated for delivery are approximate only and ukratchetstraps.com shall not be liable for any delays in delivery however caused.
We do offer Next Day and Next Day AM on orders made before the cut off times subject to stock availability (Please note certain items are not eligible for next day or next day am as these are shipped direct from manufacturers and is out of our control). These are clearly marked on the product descriptions.
All orders received after 3.30pm on Friday through to Sunday will be dispatched on the following Monday.
Nationwide Trailer Parts (t/a ukratchetstraps.com) accepts no responsibility for items lost in transit on UNTRACKED services. Royal Mail standard 1st Class is NOT tracked. Only courier services are traceable and we would strongly recommend selecting the tracked shipping options for all orders.
Prices for delivery are subject to change without prior notice by Nationwide Trailer Parts Ltd.
We reserve the right to contact the customer prior to despatch of goods to inform of a change in cost of delivery.
We will deliver them in accordance with your order and a valid signature will be required on collection or delivery.
In the unlikely event that you have not received all the goods within the stated delivery time, you must notify us immediately.
Upon delivery of the goods to you, the goods shall be at your own risk.
In spite of the delivery having been made, title in the goods shall not pass to you until you have paid the price of the goods in full and no other sums whatsoever shall be due to us from you.
Until title in the goods passes from us, you shall hold the goods on a fiduciary basis as bailee and shall store the goods at your own cost separately form all other goods in your possession and marked in such a way that they are clearly identified as our property.
All orders shipped to outside the UK will be delivered on DAP (delivered at place) incoterms. The recipient of your order is responsible for all customs formalities for the import of the Products, and will be required to pay any additional charges for international delivery, including import duty, formal customs entry, taxes, levies and other charges that may be levied outside the UK.
GOODS AVAILABILITY
Whilst we endeavour to hold sufficient stock to meet all orders, there may be on occasion times when we are out of stock of a certain items. We will backorder this item for you and dispatch the item when they come back into stock
If you require any further information regarding delivery please call 0800 14 22 480. (we will do our utmost to keep carriage charges as low as possible).